Last Updated: 11-18-2025
Welcome to the online store of CosmicBlue Creations LLC. By placing an order through this website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1.1 The CosmicBlue Creations LLC online store sells handmade ceramic products. Each piece is unique and may include natural variations in shape, color, and texture.
1.2 By purchasing from CosmicBlue Creations LLC, you confirm that you understand and accept these characteristics.
2.1 CosmicBlue Creations LLC makes every effort to accurately describe its ceramic products. However, slight variations may occur due to the handmade nature of our items.
2.2 Colors displayed on screens or devices may differ from the actual product and are not guaranteed to be exact.
3.1 All prices listed by CosmicBlue Creations LLC are in US dollars (USD) and are subject to change without notice.
3.2 Payment is required at checkout and must be completed before an order is processed.
3.3 CosmicBlue Creations LLC accepts the payment methods supported by the GoDaddy Payments platform, including common credit and debit cards and other options made available during checkout.
4.1 Orders are shipped to the address provided at checkout. Customers are responsible for ensuring the accuracy of their shipping information.
4.2 Shipping times are estimates and not guaranteed, as delays may occur due to carriers or external factors.
4.3 Once a package has been handed to the shipping carrier, CosmicBlue Creations LLC is not responsible for delays, loss, or damage caused by the carrier.
5.1 CosmicBlue Creations LLC accepts returns for ready-made items within the time frame stated in our Returns & Refund Policy.
5.2 Custom or personalized items are final sale and cannot be returned.
5.3 Items must be returned unused, undamaged, and in original or secure packaging.
5.4 Refunds will be processed after the returned item is received and inspected by CosmicBlue Creations LLC.
6.1 If an item arrives damaged, customers must notify CosmicBlue Creations LLC within 48 hours with photos of the damaged item and packaging.
6.2 CosmicBlue Creations LLC will work with the customer to determine whether a replacement, refund, or store credit is appropriate.
7.1 All images, product designs, artwork, branding, and written content on this website are the property of CosmicBlue Creations LLC.
7.2 No content may be copied, reproduced, or used without written permission.
8.1 Orders may be canceled only before they are packaged or shipped.
8.2 Once an item has shipped, CosmicBlue Creations LLC cannot cancel or redirect the order.
9.1 CosmicBlue Creations LLC is not responsible for:
9.2 The maximum liability of CosmicBlue Creations LLC is limited to the purchase price of the item.
These Terms & Conditions are governed by the laws of the state in which CosmicBlue Creations LLC operates. Any disputes must be resolved in local courts.
By using this website and purchasing from CosmicBlue Creations LLC, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
Last Updated: 11-18-2025
Thank you for shopping with CosmicBlue Creations LLC. All of our ceramic pieces are handcrafted and may include unique variations that reflect the nature of the medium. This policy outlines how returns, refunds, and exchanges are handled for ready-made items purchased through our online storefront.
1.1 Return Window
CosmicBlue Creations LLC accepts returns for ready-made (non-custom) ceramic items within 14 days of delivery.
1.2 Condition Requirements
Returned items must be:
Items showing signs of wear, use, or damage may not be eligible for a refund.
1.3 Proof of Purchase
A receipt or order confirmation from CosmicBlue Creations LLC is required to process any return.
2.1 Not Considered Defects
Because all products are handcrafted by CosmicBlue Creations LLC, natural variations may occur, including:
These characteristics are inherent to handmade ceramics and do not qualify as defects or justify a return.
3.1 Reporting Damage
If an item arrives damaged, the customer must notify CosmicBlue Creations LLC within 48 hours of delivery.
To process a claim, customers must provide:
3.2 Resolution Options
Depending on the situation, CosmicBlue Creations LLC may offer:
We may request the damaged item be returned or disposed of as directed.
4.1 Customer Responsibility
Unless the item arrived damaged or incorrect, customers are responsible for return shipping costs.
4.2 Packaging for Return
Items must be packaged securely for return. Returns damaged due to poor packaging may not be eligible for a refund.
CosmicBlue Creations LLC does not accept returns for:
6.1 Inspection
Refunds are issued only after the returned item has been received and inspected by CosmicBlue Creations LLC.
6.2 Refund Method
Approved refunds will be issued to the original method of payment.
Processing time varies depending on the payment provider.
6.3 Partial Refunds
Partial refunds may be issued if:
CosmicBlue Creations LLC accepts exchanges for ready-made items if the requested replacement is in stock. Otherwise, standard return and repurchase procedures apply.
CosmicBlue Creations LLC is not responsible for packages that are lost or stolen after delivery is confirmed by the carrier. Customers must contact the carrier directly for such claims.
By purchasing from CosmicBlue Creations LLC’s online storefront, you acknowledge that you have read, understood, and agree to this Returns & Refund Policy.
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